Our Most Recent Service Reviews
Benaissa was incredibly professional, timely, and knowledgeable. He was able to explain what the problem was, the cost, and installation all in the same day. My plumber arrived within 2 hours of my emergency, highly recommend for all plumbing purposes!
Having discovered my 20-year old electric water heater wasn't doing it's job any more, I reached out to My Plumber (who installed the previous water heater) and received a prompt response to my request for service. Issa and Hamid arrived and began the ...work of removing the old water heater and replacing it with a new one. The main water valve inside the house was old and corroded and was replaced with a new one. Issa had to do some carpentry "surgery" to access the valve and managed to reposition the pine paneling that had to be cut away so nothing further has to be done. The removal of the old water heater was a messy job but the My Plumber folks were very careful and respectful of my home. They discovered an issue with the breaker switch for the water heater and arranged to have an electrician come out to do the necessary repair. All's well that ended well and it was a joy and delight to once again have hot water and a new water heater which hopefully will last as long as the previous one. Issa, Hamid and the other My Plumber folks who assisted were all pleasant, professional and didn't leave until the job was done.Read More...
I had a leak in the basement I requested mo he has been to our house in the past he is a professional man with the upmost in patience he had a pipe to work on that was next to impossible to get to but he finally managed to access it I'm not sure anybody ...else would have been able to take care of the problem the way he did. Thanks mo I know who I'll be requesting for all my plumbing needs in the futureRead More...
Called Friday April 15, 2022 at lunch time. Plumber arrived at about 3pm. He gave an estimate of $1159 to fix a leak and replace two valves. Two pipes with a common Tee fitting in about 14 inches of accessible space at the top of a water heater. ...Finished about 4pm. Parts cost at Home Depot is about $100. So for about 1 hr labor and $100 in parts I am left with a bill that is not expensive, beyond outrageous all the way to criminal. Yes I signed the contact for the repair, by 3pm I was not sure how long it would be for another plumber to do the work or what the charge would be. In hindsight I should have thrown him out and probably paid much less for the same job and quality. Note that the plumber is the person who estimates the job on site, you may get lucky and not have a greedy plumber estimating who they can get away with depending on the situation. I can not ever recommend anyone from this company to do any work. In response, Nice try with words. Price has nothing to do with quality. That you promote and support the quote this plumber made and I accepted just makes you as greedy as he. By the way I am charging you $450 for the use of my pipe cutter, $50 for the channel locks, $50 for the use of a bucket and $50 for the use of my towel. That would just make this job a bit longer for him and put it in the very expensive range. This is a flat rate charge for the use of my items. And no, no one from your company is welcome in my house. If there is a problem with the work done I will get a different plumber to repair it.Read More...
All of My Plumber Plus was amazing to work with. I explained that our hot water heater died. They dispatched someone immediately and a technician was here within 45 minutes. Issa was extremely professional and personable. He explained what happened, what ...we needed, and showed us pictures of similar installs so we could make informed choices on products. All in all, 3 hours to diagnose, bring a water heater, flush our line, and install. I will 100% use them again!Read More...
I have my reasons for 2 stars.
Mike is GREAT! He is courteous and thorough. He has been to our house several times. We love him!
