Our Most Recent Service Reviews
Adam did a fantastic job, quick, through, and clean. Super happy with the job he did. Will definitely call him again.
I had a morning appointment for an HVAC inspection. No one arrived by noon so I called to check, and the dispatcher told me they would send the next available tech. At 2:30 I called again and they said they were cancelling my appointment and rescheduling ...for the following day. The next day a tech arrived during the rescheduled time window. He was very professional, seemed to do a good job, and he made it right by waiving the inspection fee. He noted several non-urgent maintenance concerns, but his quotes to fix them were notably higher than the competition, and several of them were very easy things I could do myself instead of paying $350 - $650. In summary, the tech was good, but scheduling was terrible, and I think their prices are higher than average.
See update below: Lowered to 2 stars. Experience 1: Booking was easy and I received an appointment for only a few hours after I called. My plumber, Simei arrived on-time. He was courteous and professional. He was also able to clear a blockage that ...another Company had failed to do. Overall it was a good experience. My ONLY hesitation to using them again was the price. It literally took 20 minutes to complete my request. It just required a simple snaking of the pipe. However, the cost was over $400. That seemed extremely excessive. Update: Knocking them down to 2 stars. I received a telemarketing call last night for inspection of our Heating and Cooling system. I accepted. My time frame was 0730 to 1200. At noon, I had no contact from the Company and no one showed up. I called the number to cancel and I was hung up on the moment I mentioned a cancellation. Based on the previous excessive pricing and this instance of complete unprofessionalism, I cannot recommend them. Learn from our mistakes. Avoid.
Received a quote from a plumber during an in-home consultation for $500 to replace a leaky faucet cartridge in bathtub. Wasn't willing to go any lower even though front desk gave me the impression it would be a $250 job. Decided I would take the loss on ...the consultation fee of $80 and try to do it myself. Looked up a couple videos online, bought the cartridge for $20, spent 20-30 minutes of my time, and I was able to successfully replace the cartridge! It was a great learning experience and now I can help friends and family who have the same issue and save them the hassle of dealing with similarly over-priced plumbing services. TLDR: Overpriced, did it myself. Profit.
Very unprofessional company - They called and scheduled a plumbing inspection. On day of inspection, they gave window 12-7 pm and called couple times to confirm that technician will be coming in the window, but no one showed. After 7pm, they told they ...have to reschedule, wasted whole day waiting for a very unprofessional company. My earlier experience was also terrible.
I had a great experience recently with "Smitty", who was very responsive and professional when helping with a meter pipe leak. Smitty was terrific ! alexandra
Never use this company, a bunch of thieves are here that only eat your money and diagnose wrongly to take more money from you. They make excuses that we do not have our tools right now and come later just to charge you an other trip fee for nothing. just ...say no to this company and all thieves work here.