Our Most Recent Service Reviews
Very satisfied with the service.
excellent work and very professional
He was very nice and informative. He explained the recommendation and why it was needed, very forthcoming. Everything was left neat and he changed my filter while checking the HVAC.
Ken did an awesome job on my outdoor drain. He was very pleasant, knowledgeable and very kind young man and I liked the way he kept me abreast of what he was doing as he took time to make sure I understood as he went along. Really satisfied with the ...work. A wonderful young man. Thanks for the service. Sincerely Rashida ERead More...
Hidden gem of a company indeed! Ten stars! I wish more companies of identical caliber existed. Contacted 2 well-known competitors initially. Both plumbers could not accommodate my emergency same day. And in-fact one of them even advertised “same day ...service.” THANKFULLY “My Plumber” not only answered the call but promised to arrive within hours—-which they actually arrived much sooner! The spectacular service didn’t end there, though. Jeff the capable and friendly technician arrived first to diagnose the most emergent issue. Exceptional integrity, as Jeff indicated the remaining issues were complex and should be assessed by his field supervisor, John Tomsko. Soon thereafter, John arrived on-site eager to access all issued and make appropriate recommendations. Very thorough and detail-oriented, which made the process much more streamline and easy for me to comprehend. Unfortunately, a majority of the plumbing issues were things that simply could not wait and required immediate attention. Not only did John provide a detailed diagnosis, but he provided various price-point options, based upon urgency and budget, respectively. At no time was I pressured into purchasing equipment or service that were not necessary. Even more impressive was John provided proof video and photographs, which was not only intriguing but also set my mind at-ease that there were genuine issues occurring. In a society of “hurry up, hustle and pay” it’s so incredibly refreshing to be gifted such a knowledgeable, sensible and above-all honest plumber. John’s patience and his gentle demeanor with the less experienced tech’s truly warmed by heart. I can clearly see why John has been with the company 15-years! He really knows a bit about plumbing indeed. My mind is finally at ease knowing a majority of my plumbing needs were met. The remaining issues are very minor and will definitely be handled when the time comes. In the meantime, I will surely recommend My Plumber, upon each opportunity. Thanks so very much for providing World-Class Service to me and my family, John and of course Jeff. You both went the extra-mile to access and complete the work in record time, and as a result——the outcome was far more greater than I could have ever imagined. You’ve indeed earned a customer for life! All the best for always!Read More...
Very professional and quick.
