Coronavirus Notice – My Plumber PLUS

Dear Valued Customer,

We know the evolving coronavirus (COVID-19) pandemic is top of mind for you and your
families across our communities of Northern Virginia and Suburban Maryland. As a local
home services provider committed to keeping your home healthy, safe, and comfortable,
we want to assure you that the situation is top of mind for My Plumber PLUS as well.Mascot

As part of our protocols, our team has heightened their cleaning and disinfection
procedures to maintain a healthy environment for our Customers and Team Members. In
addition to following the CDC guidance, we’ve instructed anyone who is not feeling well to
stay home.

We know that many of you have scheduled appointments for maintenance, repairs, and
installations with us. We don’t want you to feel obligated or uncomfortable about shaking
hands or hugging our technicians like you normally do, therefore they have been instructed
to keep at a safe distance. If you have any concerns about the health or safety of your
home, rest assured knowing our team is here to help. Simply call (540) 413-0151 for
assistance.

Precautions we are taking to for the health & safety of our community.

  • If an employee or family member is not feeling well, we have asked that they consult with their family physician and remain at home.
  • Technicians will wash their hands frequently with soap and water and use hand sanitizer.
  • We have asked technicians to refrain from shaking hands with our customers.
  • Fresh shoe covers, protective gloves, masks, and eyewear will be worn inside the home.
  • Technicians will keep a safe distance from anyone in the home.
  • Disinfectant wipes will be used on truck steering wheels, door handles, and tools, as well as on surfaces inside the home that must be touched to complete the work.

We will continue to monitor this evolving situation. As more information develops, we will
take further precautionary measures to ensure our customers and Team Members remain
safe.

In these uncertain times, one thing that remains unwavering is our commitment to your
safety and your home’s plumbing, HVAC, and electrical comfort.

Take care of yourself and each other, Your Home Care Team at My Plumber PLUS

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